Arctic Air of NE Florida

Reviews

• Robyn Lowe

  Jan, 13 2018
  ★ ☆ ☆ ☆ ☆
  They have to be the worst in the business. Our landlord had them come out to in put a new inside unit and new outside unit. They showed up at 7:30 at night and did not finish until after 11pm. They were supposed to run new copper lines which they never did. Then they told us they would be back the next day because they had to wire the thermostat and finish up the install. It took us 3 weeks of us and the landlord calling the company to get them to come back out. When they finally came back out to run the new wire for the thermostat they did something to the unit as it froze up that night. It took us calling the owner again (3 times) for them to send someone else out from their company. When they came back out they told us our unit was low on Freon. I wanted to know how it could be low when it is brand new and just installed 3 weeks prior. The technician said it happens sometimes which I call bull. I would never use this company if I had the choice. The only reason our landlord used them was because they were cheaper then anyone else. The saying you get what you pay for could never be more truer. Be careful with who you hire as not all companies are legit.

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