Volkswagen Of Orange Park

Reviews

• Sarah Grace

  Oct, 27 2018
  ★ ☆ ☆ ☆ ☆
  They've asked for more money towards my down payment after I left with the car, said it was resolve, then lied about having said it was resolved, then I had to take off work to bring proof of residence about 3 weeks later, and now they supposedly need to verify our income, which we did at the beginning. I've been given the run around for nearly two months since I bought the car. I've jumped through every hoop, but this is the straw that broke the camel's back. I'm returning the car, repossessing my down payment, and sending them a bill for the repairs I've made to the thing. Lucious is the finance guy who's been changing the story every two weeks, and John is the salesperson who said he got the down payment snafu fixed, then lied to me and his boss about having said so. The only person who has been remotely helpful was the GM who called John on his lies when I asked him to pull the recording.

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