Hertz

Reviews

• Marisol Medina

  Aug, 22 2018
  ★ ☆ ☆ ☆ ☆
  WILL NEVER RESERVE WITH HERTZ AGAIN!!! Both times I have reserved an SUV, I end up at the office and both times they did not have the reserved vehicle and instead offer me a van. At first they try to charge for the upgrade but then try to down play the fact that they don't have the vehicle I reserved by stating they are going to "do me a favor" and waive the van fee. First off, I don't want the huge van and second of all I reserve well in advance to avoid this problem. But hey Hertz, every time you messed up ENTERPRISE resolved the issue. ENTERPRISE provided the vehicle I needed and oh guess what...they were CHEAPER than you. THANK YOU ENTERPRISE, one less customer Hertz.

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