J & W Heating and Air

Reviews

• Dan Pierson

  Aug, 22 2018
  ★ ☆ ☆ ☆ ☆
  This has to be one of the worst companies I have ever hired. I never write reviews, but feel compelled to warn others. I had an issue with my A/C. The first technician came out and told me I needed a new unit. I agreed to install a new unit which we just installed. They installers left without providing any instructions to my wife. I get home and the thermostat is not working - they never put the batteries in or told use it needed batteries. However, the bigger issue is the unit is not working properly. I called immediately and was told a technician would come out on Friday between 12 - 6 (quite a big window). We get a call at 4:30pm telling us they cannot come and will need to reschedule for next week. I explained that was not acceptable since I just paid over $5,000 for a new unit. I was then told I would get a call in the morning to schedule something for that day. I spoke to the office at 8:30 and I was told someone would be here between 8-10. NO ONE SHOWED. I called at 11 and was told they are running behind (it would have been nice to have been notified) and she would call the technician to find out the eta. 11:30, still no call back so I call again. I was told he is 7 minutes away. It is now 11:50 and no one is here.
  
  This has to be the worst experience I have ever had and I have used hundreds of different contractors over my 20 years of home ownership.

Photos and maps

Nearest companies

• Powder Pros

  Establishment, Car repair

  4949 Sunbeam Road Ste 2, Jacksonville, FL 32257

  +1 904-328-5920

  powderprosfl.com
• Pro Tech Automotive

  Establishment, Car repair

  ★ ★ ★ ★ ★

  1 reviews

  5027-1 Sunbeam Road, Jacksonville, FL 32257

  +1 904-730-2686

  protechautojax.biz
•  

  Atlantic Self Storage

  Establishment, Moving company, Storage

  ★ ★ ★ ★ ★

  1 reviews

  4937 Sunbeam Road, Jacksonville, FL 32257

  +1 904-732-7000

  atlanticselfstorage.com
• Kara E. Allen, PTA

  Establishment, Health, Physiotherapist

  Jacksonville, Jacksonville, FL 32257

  +1 904-260-0800
• kacsst enterp.,Inc

  Establishment, Home goods store, General contractor

  9556 Old Kings Road South #410, Jacksonville, FL 32257

  +1 904-412-1970
• Scott Air of Florida Inc

  Establishment, Home goods store, General contractor

  9556 Old Kings Road South, Jacksonville, FL 32257

  +1 904-288-9300

  scottac.com